CONTACT & HELP
Got some fresh questions for us?
FAQs
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Where can I find the ingredient information for Excel?
You can find more information on our product pages. Any ingredient added as part of the recipe, whether it is a source of allergen or not, will appear in the ingredient declaration or listing on the packaging. This ingredients declaration provides the latest and most accurate information.
How long will my product stay fresh?
While we quote a shelf life of 52 weeks for all our treats and snack products to consumers, the actual shelf life can vary.
Does Excel use ingredients with GMOs?
We are committed to being transparent with our consumers so you can understand what’s in the products you love. Please visit mars.com(open in new tab) for more information.
Where can I find coupons for your products?
Most of our specials can be found at various grocery stores or large department stores, and are advertised in local newspapers in different parts of the country.I’m having trouble finding my favorite Excel products. Help!
All of our current available products can be found by searching on our Click To Buy page.Is it okay for my dog/pet to consume gum?
Mars Wrigley gum is not intended to be consumed by dogs or animals of any kind. Please note that some of our gum products may contain xylitol and is mentioned as an ingredient on the packaging. The American Veterinary Medical Association (AVMA) has reported that xylitol is toxic to pets and can be dangerous or even fatal if ingested by dogs and cats. For humans, xylitol is a safe and beneficial additive that has been used as a sweetener and flavor enhancer in foods, confections and other products like toothpaste for decades.
If you suspect your pet may have consumed gum containing xylitol, contact your veterinarian immediately. For pets in the US, you can also contact the Animal Poison Control Center (APCC) 24-hour hotline at 1-888-426-4435. A consultation fee may apply for contacting the APCC.